How to solve common keyboard problems?
2024-12-06
Check for connection issues
Turn off the computer power.
Remove the keyboard USB cable or USB wireless receiver (please install a new battery when using a USB wireless keyboard).
Turn on the computer power.
Reconnect the keyboard USB cable or USB wireless receiver (or try using a different computer or USB port).
Update and confirm that the BIOS, Windows suite, and drivers on your computer are the latest versions
Software updates usually contribute to system stability and optimization, so it is recommended that you regularly confirm that your device is using the latest version.
If the problem still persists after updating BIOS, Windows suite, and drivers to the latest version, please continue to the next troubleshooting step.